B&Q

Joining the home improvement revolution

Change Management Group facilitated a major “range change” programme for B&Q, working closely with them to implement their new strategic plan. At the same time, we helped to build a self-sufficient internal team to address the need for ongoing change management.

“It was really important to get a good cultural fit, and for B&Q’s managers to feel supported, not imposed upon.”

“I think it’s a measure of our success that the business has really embraced the idea of change as a process crucial to its future. They are more focused, more process-orientated, and in a great position to deliver on their objectives in future.”

Associate Consultant, Change Management Group